Campground FAQ
Before you make your reservation, it’s a good idea to review these frequently asked questions about our campgrounds.
Frequently Asked Questions
Reservation Guidelines
- No minimum stays on Mondays – Thursdays unless a holiday is involved.
- Two-night minimum stay is required on all weekends. For example, if you want to camp over a weekend, you must book Friday and Saturday, or Saturday and Sunday.
- Three-night minimum stay is required on the holidays of Memorial Day, Independence Day, and Labor Day.
- Reservations are accepted up to and including the arrival date. The farthest out you can make a reservation is 180 days prior to your arrival date. Online reservations can be made 24 hours a day at www.reserveamerica.com. The reservation center is open for calls at (800)964-7806 seven days a week during the recreation season from 8 a.m. to 4 p.m. MST on weekdays, and 8 a.m. to 2 p.m. MST on weekends. During the off-season, October through March, the reservation center is open Monday through Friday, 9 a.m. to 2 p.m. MST and is closed on weekends.
- Groups are limited to five sites and a maximum of 30 people. Please contact the Campground Manager when making a group reservation.
- Reservations not checked in by midnight on the day following your arrival date will be released without a refund.
- ADA sites are available for persons with disabilities or otherwise limited physical mobility. If no one in the party is disabled, another site must be selected. If all other sites are reserved and an ADA site is the only available, it may be reserved by a non-disabled person.
- When you make your reservation, payment in full is required. VISA, Master Card, and American Express are accepted. If paying in person for a walk-in site, we accept VISA, Master Card, American Express or cash (sorry, no personal checks).
Campground Policies
Check-in/Check-out Times: Check-in time is 2:00 p.m. Check-out time is 11:00 a.m. No refunds are given for early departure.
Site Occupancy Maximums: To prevent overcrowding and to ensure that all guests are able to enjoy their camping experience, we have established strict maximum occupancy guidelines:
- No more than six people are allowed per site (including children).
- Only one camping unit (RV, trailer, 5th wheel, pop-up, van, truck camper) allowed per site. Extra tents in addition to the primary camping unit are not allowed in full hookup, water & electric, and standard sites. These sites are designed to accommodate only one RV with one vehicle.
- One vehicle per site strictly enforced. Overflow parking spaces for extra vehicles are very limited and you may be asked to park extra vehicles off the properties.
- “Tent-only” sites allow up to two small 3-person tents or one large 6-person tent and 1 vehicle. Tents must fit on the designated tent pad.
- Double occupancy “tent only” sites can accommodate 7 – 10 people, up to four small 3-person tents or two large 6-person tents as long as they fit on the designated tent pads, and a maximum of 2 vehicles.
- Double occupancy “standard” and “water & electric” sites can accommodate 7 – 10 people, one trailer or RV and one additional large 6-person tent or two small 3-person tents, and a maximum of 2 vehicles.
- Please be sure to check the occupancy limitations before selecting your site to be sure that it will accommodate the needs of your family or group and rent additional sites if needed.
Quiet Hours: You will be camping near others who deserve a good night’s sleep. Please respect our quiet hours which are between the hours of 10 p.m. and 6 a.m. Disruptive behavior will not be tolerated. If you or members of your group are disturbing your neighbors, you may be asked to leave the campground and will lose any remaining camping days without a refund. We strive to make everyone’s camping experience the best it can possibly be!
Generators/Noise: The use of generators is not permitted in the campgrounds. If you require electricity, please select a water & electric or full hookup site. No amplified music or wind chimes please.
Fireworks/Firearms: Firearm carry and use in accordance with local, state and federal law. Firearm carry is not allowed in any building. Fireworks are prohibited.
Pets: We welcome your pets and do not charge additional fees. We ask that you keep your pets under control at all times and on a leash no longer than 10 feet while in the campground. We ask that you clean up after your pets (doggy bags are provided throughout the campgrounds) and refrain from taking them into buildings, the swimming pool area, and playground areas. Please do not leave your pets unattended in your site. There are great doggy daycare facilities in Estes Park that can accommodate your pet if you spend the day hiking in the National Park.
Off-road Vehicles: ATVs, unlicensed dirt bikes, and UTVs are not allowed in the campgrounds.
Drones: Drones are not allowed over the campgrounds, adjacent lakes and reservoirs, and surrounding Bureau of Reclamation property.
Firewood and Campfires: We ask that you purchase locally and do not transport unused firewood to other areas. This prevents the spread of tree-killing organisms such as the mountain pine beetle. Firewood is for sale at the campgrounds. Campfires are allowed in the designated fire rings as long as there are no fire bans in effect. Campfires must be completely extinguished with water if site is unattended.
Food Storage: Proper food storage is required. There are black bears in the area, and we ask that you store your food items in the locked trunk of your vehicle or the bear-resistant food locker. Food, coolers (full or empty), grills, and/or garbage are not to be left in an unattended campsite. Bird feeders are not allowed.
Wastewater Disposal: RV waste water (grey and black) must be deposited into the dump station facility or sewer at full hookup sites and not onto open ground. Personal porta-potties and pop-up showers are not allowed…please use our restroom facilities.
Marijuana: The possession and use of marijuana on the properties is strictly prohibited as the campgrounds are on Federal property.
Are There Walk-In Campsites?
WHAT IS AVAILABLE AT EACH CAMPSITE?
HOW MANY PEOPLE, VEHICLES AND TENTS ARE ALLOWED ON EACH SITE?
RV-Only Full hookup sites allow one camping unit (for example: RV camper, pop-up, fifth wheel, truck camper, etc.) with one vehicle. Tents are not allowed in full hookup sites.
RV-Only Water & Electric sites can accommodate one camping unit with one vehicle. Tents are not allowed in water & electric sites.
RV-Only No Hookup sites can accommodate one camping unit (rv, trailer, truck camper, van camper, vehicle with a rooftop tent) with one vehicle. Tents are not allowed in standard sites.
Tent-Only No Hookup sites can accommodate one large 6-person tent or two small 3-person tents and one vehicle.
There is a one car limit in each camp site (this is strictly enforced). If you have an additional vehicle, be aware that at the Mary’s Lake Campground, there are only a few overflow parking spaces available and they are not guaranteed. At the East Portal Campground, all extra vehicles must be parked off of the property. A $7.00/day vehicle fee will be collected for every vehicle.